The Perpetual Student

Category: Dental IT

  • Intra Oral Cameras using StarTech SVideo Walkthrough

    Intra Oral Cameras using StarTech SVideo Walkthrough

    I’ve ran into a BSOD (Blue Screen of Death) when attempting to utilize an Intra Oral camera using StarTech SVideo.

    I’ve detailed the steps on how to possibly fix this issue.

    Intra Oral Cameras using StarTech SVideo

  • Lag Using Dentrix G5 Chart

    Lag Using Dentrix G5 Chart

    Problem

    Users of Dentrix G5 complain that the chart module lags tremendously.

    Solution

    There are several possible solutions to remedying this.  Try the following:

    1. Edit Group Policy Editor to turn off Multicast:
      • Group Policy Editor (gpedit.msc) -> Admin Templates -> Network -> DNS Client -> Turn off Multicast -> Enabled
      • ipconfig /flushdns
    2. Delete Chart.Startup
      • Rename a file: C:\Program Files (x86)\Dentrix\Cust\Chart.Startup
        • Example: Chart.StartupOLD
      • Save the follow Windows batch file somewhere on your computer: dentrix-chart.bat
      • Run the batch file.
      • Restart computer.
    3. Call Dentrix Support

    Additional Sources

    Missing gpedit.msc Fix – If you can’t seem to find your gpedit.msc, this video explains how to get that back.