Problem

Users of Dentrix G5 complain that the chart module lags tremendously.

Solution

There are several possible solutions to remedying this.  Try the following:

1. Edit Group Policy Editor to turn off Multicast:
   • Group Policy Editor (gpedit.msc) -> Admin Templates -> Network -> DNS Client -> Turn off Multicast -> Enabled
   • ipconfig /flushdns
2. Delete Chart.Startup
   • Rename a file: C:\Program Files (x86)\Dentrix\Cust\Chart.Startup
     • Example: Chart.StartupOLD
   • Save the follow Windows batch file somewhere on your computer: dentrix-chart.bat
   • Run the batch file.
   • Restart computer.
3. Call Dentrix Support

Additional Sources

Missing gpedit.msc Fix – If you can’t seem to find your gpedit.msc, this video explains how to get that back.